Communicating Performance Management: State DOTs Continuing to “Tell their Story”
Year Published: 2015
Publisher: Transportation Research Board
External Link: http://onlinepubs.trb.org/onlinepubs/nchrp/docs/NCHRP20-24(93)B02_FR.pdf
The objective of Communicating Performance Management—State DOTs Continuing to “Tell Their Story” is to provide a resource base for guiding state departments of transportation (DOT) performance management (PM) and communications professionals in communicating transportation system performance. The hope for this resource is to advance PM communications practices, particularly with respect to Moving Ahead for Progress in the 21st Century (MAP-21) reporting requirements.