1.4.1.1 Introduction

Introduction

The Gap Analysis Tool supports analysis at three different levels as shown in the figure and described below.

Figure 1.6 TAM Gap Analysis Tool Demonstration

Level 1: Assessment Areas. The highest level is the Assessment Area, which includes eight topic areas:

1. Policy goals and objectives.
2. Asset management practices.
3. Planning, programming, and project delivery.
4. Data management.
5. Information systems.
6. Transparency and outreach.
7. Results
8. Workforce capacity and development.

Level 2: Assessment Elements.Each Assessment Area has been subdivided into two or more Elements, which can be considered subsets of each of the eight broad topic areas. The tool supports each element with general recommendations for agency practice improvement, and provides the option to share custom language to support agency user benchmarking decisions.

Level 3: Assessment Criteria. Within each Element, there are two or more criteria that are used to evaluate current and desired practice. Each criterion is presented as a standard statement representing good practice. The tool allows the assessment facilitator to adjust the criterion language as needed to promote understanding by the assessment participants.

During the gap analysis, participants evaluate how closely their agency’s practices match what is described in each criterion. This rating is considered representative of the agency’s current practices. Agencies may also define how closely they want to reflect the practices described in each criterion. This rating represents the agency’s desired practices. The difference between the current and desired practices determines whether a gap exists.

The number of Elements and Criteria within each of the eight Assessment Areas are shown in the table below.

Table 1.1 Assessment Areas of TAM GAP Analysis Tool