Lessons Learned from State DOTs on Innovation and Knowledge Management Programs
Year Published: 2023
Publisher: U.S. DOT Volpe Center
The document provides insights into innovation and knowledge management initiatives in state Departments of Transportation (DOTs). It outlines program structures, challenges, successes, and future plans, emphasizing the importance of communication, empathy, and staff recognition for program success, and highlights strategies such as establishing innovation centers, updating submission structures, and enhancing organizational involvement for future development. The document features lessons learned from various state DOTs, including California, Idaho, Illinois, Iowa, Michigan, Utah, and Wisconsin.