Assessing and Measuring the Business Value of Knowledge Management
Year Published: 2023
Publisher: Transportation Research Board
External Link: https://apps.trb.org/cmsfeed/TRBNetProjectDisplay.asp?ProjectID=5002
Considering 40% of the workforce in most DOTs will be eligible for retirement within a few years, this report highlights how transportation agencies can benefit from knowledge management (KM) techniques and practices to help identify, capture, and transfer institutional knowledge and support continuous learning.